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July 3, 2008
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Posted or edited: 12.14.07 ... PJC Information Services
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Learn the strategies that will help you create the exceptional customer service experience. Covered will be understanding customer service, the importance of looking through the customer’s eyes, dealing with challenging situations, creating winning attitudes, and building customer service stars and teams within your business. Workbook provided to attendees. Video presentation.

Fee: Free (4 hours)

» Thursday, Feb. 14, 2008, 9:30 a.m. - 3:30 p.m., PJC
» Friday, Feb. 15, 2008, 8 a.m. - 1 p.m., PJC - Greenville Center
» Friday, Feb. 29, 2008, 8 a.m. - 1 p.m., PJC - Sulphur Springs Center
» Tuesday, April 22, 2008, 9:30 a.m. - 3:30 p.m., PJC - Sulphur Springs Center
» Thursday, April 24, 2008, 9:30 a.m. - 3:30 p.m., PJC
» Friday, April 25, 2008, 8 a.m. - 1 p.m., PJC - Greenville Center
» Tuesday, Aug. 19, 2008, 9:30 a.m. - 3:30 p.m., PJC - Sulphur Springs Center
» Thursday, Aug. 21, 2008, 9:30 a.m. - 3:30 p.m., PJC
» Friday, Aug. 29, 2008 , 8 a.m. - 1 p.m., PJC - Greenville Center